by Priscilla Hansen Mahoney | Apr 6, 2026 | Process
A lot of contractors say they want to scale. What they usually mean is this: more revenue, a stronger team, less daily chaos, and less dependence on the owner to keep everything moving. That is a fair goal. But too many businesses try to grow...
by Priscilla Hansen Mahoney | Mar 17, 2026 | Process
If you run a trades business doing $2-10 million a year, chances are you did not build it from behind a desk. You built it by solving problems, taking care of customers, leading the crew, and doing what needed to be done. That hands-on approach is often what helped...
by Priscilla Hansen Mahoney | Jan 19, 2026 | Process
AI has made it easier than ever for contractors to create SOPs, checklists, and process documents. You can generate pages of documentation in an afternoon that would have taken weeks to write a few years ago. And yet, many contractors are running into the same...
by Priscilla Hansen Mahoney | Oct 29, 2025 | Process
Construction RACI Chart: Who Does What, Who Decides, Who’s Informed A quick story from the field Monday, 7:15 a.m. The electrician is staged. Cabinets arrive at 10. The inspector may show up after lunch. Over the weekend, the owner’s rep requested a finish change. Who...
by Priscilla Hansen Mahoney | Sep 8, 2025 | Process
Time-Saving Strategies for Contractors In the trades, time management for contractors is often the difference between running a smooth, profitable operation and feeling buried in chaos. Time is the one resource you never get back, and how you manage it directly...
by Priscilla Hansen Mahoney | Jun 6, 2025 | Process
When a crew isn’t meeting deadlines or rework keeps piling up, it’s tempting to look at personalities or motivation. But more often than not, the real issue isn’t people—it’s process. Three core Lean concepts—waste identification, flow vs. batching, and pull vs. push...
