by Priscilla Hansen Mahoney | Apr 6, 2026 | Process
A lot of contractors say they want to scale. What they usually mean is this: more revenue, a stronger team, less daily chaos, and less dependence on the owner to keep everything moving. That is a fair goal. But too many businesses try to grow...
by Priscilla Hansen Mahoney | Mar 17, 2026 | Process
If you run a trades business doing $2-10 million a year, chances are you did not build it from behind a desk. You built it by solving problems, taking care of customers, leading the crew, and doing what needed to be done. That hands-on approach is often what helped...
by Priscilla Hansen Mahoney | Feb 2, 2026 | Profit
Over the past few weeks, I have spent a lot of time in financial reviews and Quarterly Business Reviews (QBRs) with contractors. Different trades. Different company sizes. Very similar themes. Cash feels tight. Work is moving. Crews are busy. Projects are getting...
by Priscilla Hansen Mahoney | Jan 19, 2026 | Process
AI has made it easier than ever for contractors to create SOPs, checklists, and process documents. You can generate pages of documentation in an afternoon that would have taken weeks to write a few years ago. And yet, many contractors are running into the same...
by Priscilla Hansen Mahoney | Jan 5, 2026 | People
Most contractors and business owners do not arrive at this decision casually. By the time they are questioning whether to let someone go, the situation has usually been present for a while. The tension is familiar. The energy drain is noticeable. The sense that...
