by Priscilla Hansen Mahoney | Jan 19, 2026 | Process
AI has made it easier than ever for contractors to create SOPs, checklists, and process documents. You can generate pages of documentation in an afternoon that would have taken weeks to write a few years ago. And yet, many contractors are running into the same...
by Priscilla Hansen Mahoney | Jan 5, 2026 | Blazing Trails Coaching
Most contractors and business owners do not arrive at this decision casually. By the time they are questioning whether to let someone go, the situation has usually been present for a while. The tension is familiar. The energy drain is noticeable. The sense that...
by Priscilla Hansen Mahoney | Dec 23, 2025 | Plan
2026 Industry Outlook: Trends Contractors Need to Plan for Now For the past 18 years, my work has focused on helping contractors and trade-based businesses make better decisions about how they run their companies. That work has included in-field consulting, leadership...
by Priscilla Hansen Mahoney | Oct 29, 2025 | Process
Construction RACI Chart: Who Does What, Who Decides, Who’s Informed A quick story from the field Monday, 7:15 a.m. The electrician is staged. Cabinets arrive at 10. The inspector may show up after lunch. Over the weekend, the owner’s rep requested a finish change. Who...
by Priscilla Hansen Mahoney | Sep 22, 2025 | People
Swarm and Solve: Create a Culture of Continuous Improvement When I talk with contractors and business owners, one of the biggest objections I hear is: “We don’t have time for training.” The jobs are stacked up, lead times are long, and crews are stretched thin. But...
